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Terms & Conditions

Please read the following Terms and Conditions carefully. By using our Site, you understand and agree to be legally bound by these Terms and Conditions and to follow these Terms and Conditions and all applicable laws and regulations governing our Site.

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.We reserve the right to change these Terms and Conditions at any time, effective immediately upon posting on our Site.

ELECTRONIC COMMUNICATIONS
When you visit our Site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of our Company or its content suppliers and protected by United States and international copyright laws.You may view, download, print and retain a copy of pages of our Site only for your own personal use. Except as expressly provided above, you may not use, download, upload, copy, print, display, perform, reproduce, republish, license, post, transmit or distribute any information from our Site in whole or in part without our prior written permission. All custom graphics, icons, logos and service names are trade names, trademarks or service marks of our Company. All other trade names, trademarks or service marks are property of their respective owners. The use of any our Company trade name, trademark or service mark without our express written consent is strictly prohibited. In order to maintain the value of these marks, it is important that they are used correctly. If you have any questions, you may contact us by email.

PRODUCT DESCRIPTIONS
We attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this Site is accurate, complete, reliable, current, or error-free.

TYPOGRAPHICAL ERRORS
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.

MEMBERSHIP ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

RESTRICTIONS
You must be 18 years or older and have a valid credit card or bank account, with full authority to use it, to submit an order through this Site. You agree not to use this Site or any content contained in it for any illegal or inappropriate activities.

ORDER ACCEPTANCE POLICY
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order.

SPECIALS AND PROMOTIONS
Special offers, coupons, or discounts cannot be used in conjunction with other offers. Limit one promotion per order. Please read the official rules that accompany each special offer, coupon and discount.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of spam. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. We reserves the right to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant to us a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant to us the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify our company for all claims resulting from content you supply. We have the right but not the obligation to monitor and edit or remove any activity or content. Our company takes no responsibility and assumes no liability for any content posted by you or any third party.

PAYMENTS
All transaction are made in Euro, currency conversion rate shown at our website is only approximate.

APPLICABLE LAW
By visiting our Site, you agree that the laws of the Republic of Ireland, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and our company.

RISK OF LOSS
All items purchased from our Site are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

SHIPPING
Delivery times are between 9am - 6pm and Signature will be Required
If there is nobody at the address to sign for package, the driver will leave
a leaflet telling you how to contact them to arrange redelivery.
All items are delivered directly to your door by GLS or FastWay couriers, insured (up to 350 euro) and monitored.
The weight of the package is up to 30 kg.
Most items are dipatched the same day when ordered before 3 p.m and received within 1-2 working days (excluding saturday, sunday or bank holidays)
Delivery to UK normally takes 2-3 working days.
However we don’t take the responsibility for any delays, losts or damages during shipment. When items not delivered within the next 5 days after order was completed please contact us via email and we will track it and attempt to deliver again.
Availability of each item is displayed but if we are unable to dispatch the order because we are out of stock ordered product we will contact you first to see if you would like another flavour or replace product by another.
PLEASE NOTE: WE DO NOT SHIP GOODS TO ANYWHERE OTHER THAN EUROPE.

REFUND POLICY
You are entitled to a cooling-off period of 14 days, which begins on the day that you receive the goods. During the cooling-off period, you can cancel your order without giving a reason and without incurring charges, other than possible charges incurred in returning the goods. If you are not satisfied with the product that you purchased, a refund will be given only for any product excluding any shipping charges, and will be given ONLY under the following conditions:

1. Customer MUST contact us prior to returning any products.
2. We must receive the goods within 14 days of informing us of the cancellation via commercial carrier or the post office.
3. Only Unopened Product will be accepted for refunds. Where the goods seals have been broken item cannot be returned for health protection and hygiene reasons.
4. A credit will be given your credit card or your account with the price of the product excluding shipping charges or compensation in products. This will be determined before the item is returned.
5. No refunds will be given if the above conditions are not met.

DISCLAIMER:
All products sold on this site are not guaranteed effective by the owners of this site. Product descriptions are a copy of information found on the manufacturer website. The nutrition facts and weight listed above are a guideline only and are supplied as a courtesy to our customers. The nutrition facts are based on one particular flavour and were current and accurate to the best of our knowledge at the time they were entered. Some flavours may be different in terms of nutritional information, servings per container and weight. Please note that manufacturers often change formulas or ingredients without notifying us. We are not directly responsible for the claims made about the products. We do our best to provide you with quality supplements so please email us with any queries/problems you might have.
Please note that any fraudulent transactions will be reported to the relevant authorities.

NEWSLETTER
By using our Site, you agree to receive newsletter by email. You can easily unsubscribe at any time from our newsletter clicking the link at the bottom of any received email.

LIMITATION OF LIABILITY
You agree that, expect as explicity set forth herein, we shall not be liable for damages related to products sold or the operation, content or use of our Site. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages, damages for loss of profits, revenues, data and use, incurred by you or any third party, whether in an action in contract or tort, related to our products or your access to, and use of, our Site or any yper-linked website, even if we have been advised of, or are aware of, the possibility of such damages.

INDEMNITY
By using our Site, you agree to indemnify and hold our company harmless from any loss, liability, claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of our Site, including providing a link to another site or uploading any content to our Site.

PRIVACY POLICY
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations. The information we collect when you register on our website, place an order, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes. If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Customer information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without the consent of the customer, other than for the express purpose of delivering the purchased product or service requested by the customer.

For your safety and protection, your credit card information is not stored on our servers. Our payment gateway provider "Realex Payments" keeps this information encrypted and secure on your behalf.

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to periodic company news, updates, and/or related product or service information, etc.

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, promotions, etc. However, you may opt-out at any time by clicking the unsubscribe link at the bottom of your emails.

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

ABOUT COOKIES
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. We also use cookies to help us to gather data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
If you want to choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly.

What are cookies? Cookies are small text files that are stored on your PC, phone or other web enabled device when you visit a website. They are not harmful and do not contain any confidential information such as your home address or card payment details. Cookies are an essential part of how our website works. Some of these cookies are required by our site to enable you to make a secure purchase whilst other cookies enable us to give you an enhanced or personalised web service. By using our site, you consent to the use of these cookies. Cookies are used on our site for the following reasons: To allow you to securely sign in to your customer account and use "My Account" features such as order information and confirmation. To remember the content of your online cart whilst you browse the site and complete an order. To record the areas of the website that you have visited, items you have viewed and time spent browsing, as well as the products you purchased. We use this information to help make our website more user friendly and improve the experience you have when you visit us online. We also offer you the facility to share your experience on our site through social sites such as facebook and twitter. By using these features, you are also consenting to allow cookies from these providers. More information about how these providers use cookies can be found at their websites.

Are cookies safe? Yes. The information stored in cookies is safe and anonymous. They do not contain any information which could personally identify you and your account security is never compromised. More information about cookies is available at www.allaboutcookies.org and www.youronlinechoices.eu.

COOKIE NAME

COOKIE DESCRIPTION

CART

The association with your shopping cart.

CATEGORY_INFO

Stores the category info, allows to display pages quicker

COMPARE

The items that you have in the Compare Products list.

CURRENCY

Your preferred currency

CUSTOMER

An encrypted version of your customer id with the store.

CUSTOMER_AUTH

An indicator if you are currently logged into the store.

CUSTOMER_INFO

An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

Stores the Customer Segment ID

EXTERNAL_NO_CACHE

A flag, which indicates whether caching is disabled or not.

FRONTEND

You sesssion ID on the server.

GUEST-VIEW

Allows guests to edit their orders.

LAST_CATEGORY

The last category you visited.

LAST_PRODUCT

The most recent product you have viewed.

NEWMESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history

POLL

The ID of any polls you have recently voted in.

POLLN

Information on what polls you have voted on.

RECENTLYCOMPARED

The items that you have recently compared.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS

The products that you have recently viewed.

WISHLIST

An encrypted list of products added to your Wishlist.

WISHLIST_CNT

The number of items in your Wishlist.

Third Party Cookies

COOKIE NAME

COOKIE DESCRIPTION

__utma, __utmb, __utmc, __utmz

Google Analytics Tracking Data.

__atuvc

AddThis facility to record when user shares the page

id

doubleclick.net

locale, c_user, datr, fr, lu, s xs

facebook.com

VISITOR_INFO1_LIVE, demographics, PREF, SID, HSID

www.youtube.com

guest_id, __utma, __utmz

platform.twitter.com

These cookies are as safe as the ones used whilst you browse our site and neither of these third parties collects any personal data from which they would be able to identify individual customers. Our Company is not responsible for the content or privacy policies of third parties or other websites.

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