Terms & Conditions
PerfectBody.ie is owned and managed by AM Global Distribution Ltd with registered office: 6 Margaret Street, Newry, Co Down, Northern Ireland.
Please read the following Terms and Conditions carefully. By using our Site, you understand and agree to be legally bound by these Terms and Conditions and to follow these Terms and Conditions and all applicable laws and regulations governing our Site.
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use. We reserve the right to change these Terms and Conditions at any time, effective immediately upon posting on our Site.
Images are for Illustration Only. The nutrition facts are based on one particular flavour and were current and accurate to the best of our knowledge at the time they were entered. Some flavours may be different in terms of nutritional information, servings per container, and weight. Please note that manufacturers often change formulas or ingredients without notifying us. Please always read the labels, warnings, and directions to ensure they meet your requirements prior to opening or unsealing, using, or consuming a product.
We aim to meet these delivery times, but deliveries may take a little longer during busy periods like Christmas, Easter etc. Occasionally, force majeure events, such as extreme weather conditions, may affect these delivery services for a limited time, resulting in changes to our cut-off times and/or delivery times. However, we will always work hard to keep these temporary changes to a minimum. We cannot take responsibility for any delays, loss or damages during shipment. When items are not delivered within the next 5 days after the order was completed, please contact us via email, and we will track it and attempt to deliver again. We cannot be held liable for any lost or stolen parcels due to any specific delivery instructions left for the carrier.
The availability of each item is displayed, but if we are unable to dispatch the order because we are out of stock of the ordered product, we will contact you first to see if you would like another flavour or to replace the product with another.
PLEASE NOTE: WE DO NOT SHIP GOODS TO ANYWHERE OTHER THAN EUROPE.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of our Company or its content suppliers and protected by EU and international copyright laws. You may view, download, print and retain a copy of pages of our Site only for your own personal use. Except as expressly provided above, you may not use, download, upload, copy, print, display, perform, reproduce, republish, license, post, transmit or distribute any information from our Site in whole or in part without our prior written permission. All custom graphics, icons, logos and service names are trade names, trademarks or service marks of our Company. All other trade names, trademarks or service marks are the property of their respective owners. The use of any of our Company trade names, trademarks or service marks without our express written consent is strictly prohibited. In order to maintain the value of these marks, it is important that they are used correctly. If you have any questions, you may contact us by email.
What data are we talking about?
This pertains to the personal data that is collected when you use our online store and other features of the site, including information saved in cookie files.
Who will administer your data?
Your data will be administered by us and our trusted partners.
Why do we want to process your data?
We process your data for the purposes outlined in our policy, such as:
In accordance with the law we can hand over your data to entities that have been commissioned by us to process it, for instance, marketing agencies and our subcontractors, and to entities authorized by law to obtain personal data, such as courts and law-enforcement agencies - provided they issue a demand founded on a sound legal basis.
What are your rights with regard to your data?
You have the right to access your data, to correct it, to remove it or to limit its processing.
What is the legal basis for the processing of your data? Each instance of processing of your personal data must be founded on an applicable legal basis, in compliance with the applicable law. The processing of your data for the purposes of providing services cannot be accomplished without a legal basis in the execution of service agreements (said agreements are usually in the form of "Terms and Conditions" or other similar documents featured in the services you use). The legal basis for the self-promotion of the site is the so-called "legitimate interest of the data administrator".
What are cookies? Cookies are small text files that are stored on your PC, phone or other web-enabled device when you visit a website. They are not harmful and do not contain any confidential information, such as your home address or card payment details. Cookies are an essential part of how our website works. Some of these cookies are required by our site to enable you to make a secure purchase whilst other cookies enable us to give you an enhanced or personalised web service. By using our site, you consent to the use of these cookies. Cookies are used on our site for the following reasons: To allow you to securely sign in to your customer account and use "My Account" features such as order information and confirmation. To remember the content of your online cart whilst you browse the site and complete an order. To record the areas of the website that you have visited, items you have viewed and time spent browsing, as well as the products you purchased. We use this information to help make our website more user-friendly and improve the experience you have when you visit us online. We also offer you the facility to share your experience on our site through social sites such as Facebook and Twitter. By using these features, you are also consenting to allow cookies from these providers. More information about how these providers use cookies can be found on their websites.
Are cookies safe? Yes. The information stored in cookies is safe and anonymous. They do not contain any information which could personally identify you and your account security is never compromised. More information about cookies is available at www.allaboutcookies.org and www.youronlinechoices.eu.
All products sold on this site are not guaranteed effective by the owners of this site. Product descriptions are a copy of information found on the manufacturer's website.
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use. We reserve the right to change these Terms and Conditions at any time, effective immediately upon posting on our Site.
PRODUCT DESCRIPTIONS
We aim to be as accurate as possible. However, we do not warrant that product descriptions or other content of this Site are accurate, complete, reliable, current, or error-free.Images are for Illustration Only. The nutrition facts are based on one particular flavour and were current and accurate to the best of our knowledge at the time they were entered. Some flavours may be different in terms of nutritional information, servings per container, and weight. Please note that manufacturers often change formulas or ingredients without notifying us. Please always read the labels, warnings, and directions to ensure they meet your requirements prior to opening or unsealing, using, or consuming a product.
TYPOGRAPHICAL ERRORS
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge.SHIPPING
Delivery times are between 8am - 6pm, and signature will be Required. If there is nobody at the address to sign for the package, the driver will leave a leaflet telling you how to contact them to arrange redelivery. All items are delivered directly to your door by AN POSTor DPD couriers, insured (up to 350 euros) and monitored. The weight of the package is up to 30 kg. Most orders are processed and dispatched the same day when ordered before 1:30 pm (DPD) or 5:00 pm (ANPOST) and received within 1-3 working days (excluding Saturday, Sunday or bank holidays). All Deliveries to the rest of Europe take 2-5 working days, depending on the destination Country.We aim to meet these delivery times, but deliveries may take a little longer during busy periods like Christmas, Easter etc. Occasionally, force majeure events, such as extreme weather conditions, may affect these delivery services for a limited time, resulting in changes to our cut-off times and/or delivery times. However, we will always work hard to keep these temporary changes to a minimum. We cannot take responsibility for any delays, loss or damages during shipment. When items are not delivered within the next 5 days after the order was completed, please contact us via email, and we will track it and attempt to deliver again. We cannot be held liable for any lost or stolen parcels due to any specific delivery instructions left for the carrier.
The availability of each item is displayed, but if we are unable to dispatch the order because we are out of stock of the ordered product, we will contact you first to see if you would like another flavour or to replace the product with another.
PLEASE NOTE: WE DO NOT SHIP GOODS TO ANYWHERE OTHER THAN EUROPE.
RETURN POLICY
Please email sales@perfectbody.ie before returning any goods. We must receive the product within 30 days of purchase or we cannot give a refund.Return reason:
Damaged or Faulty Product
There are no costs involved in returning goods, as we will provide a return label. Once received back into our warehouse, we'll issue a replacement or full refund. Do not dispose of the packaging or item.
Incorrect
Product or Flavour Received
There are no costs involved in returning goods, as we will provide a return label. Once received back into our warehouse, we'll issue a replacement or full refund. Do not dispose of the packaging or item.
Change of Mind or Incorrect Product Ordered
If you are not happy with a product, please return it unopened and we will refund your credit card or PayPal with the price of the product excluding shipping charges. We cannot accept goods back if you have opened the product and simply do not like the taste. Where the product has been opened, it cannot be returned for health protection and hygiene reasons.
DISCLAIMER
All products sold on this site are not guaranteed effective by the owners of this site. Product descriptions, nutrition facts, and weights listed above are guidelines only and are supplied as a courtesy to our customers. The nutrition facts are based on one particular flavour and were current and accurate to the best of our knowledge at the time they were entered. Some flavours may be different in terms of nutritional information, servings per container and weight. Please note that manufacturers often change formulas or ingredients without notifying us. Some products may be manufactured in different versions for EU and USA markets. We are not directly responsible for the claims made about the products. We do our best to provide you with quality supplements so please email us with any queries/problems you might have.
ELECTRONIC COMMUNICATIONS
When you visit our Site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of our Company or its content suppliers and protected by EU and international copyright laws. You may view, download, print and retain a copy of pages of our Site only for your own personal use. Except as expressly provided above, you may not use, download, upload, copy, print, display, perform, reproduce, republish, license, post, transmit or distribute any information from our Site in whole or in part without our prior written permission. All custom graphics, icons, logos and service names are trade names, trademarks or service marks of our Company. All other trade names, trademarks or service marks are the property of their respective owners. The use of any of our Company trade names, trademarks or service marks without our express written consent is strictly prohibited. In order to maintain the value of these marks, it is important that they are used correctly. If you have any questions, you may contact us by email.
MEMBERSHIP ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.RESTRICTIONS
You must be 18 years or older and have a valid credit card or bank account, with full authority to use it, to submit an order through this Site. You agree not to use this Site or any content contained in it for any illegal or inappropriate activities.ORDER ACCEPTANCE POLICY
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order at any time after receipt of your order for any reason. We may require additional verifications or information before accepting any order.SPECIALS AND PROMOTIONS
Special offers, coupons, or discounts cannot be used in conjunction with other offers. Limit one promotion per order. Please read the official rules that accompany each special offer, coupon and discount.REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of spam. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. We reserve the right to remove or edit such content but do not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant to us a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant to us the right to use the name that you submit in connection with such content if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post, that the content is accurate, that the use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify our company for all claims resulting from content you supply. We have the right but not the obligation to monitor and edit or remove any activity or content. Our company takes no responsibility and assumes no liability for any content posted by you or any third party.PAYMENTS
All transactions are made in euros, and the currency conversion rate shown on our website is only approximate.APPLICABLE LAW
By visiting our Site, you agree that the laws of the Republic of Ireland, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and our company.RISK OF LOSS
All items purchased from our Site are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items passes to you upon our delivery to the carrier.NEWSLETTER
By using our Site, you agree to receive the newsletter by email. You can easily unsubscribe at any time from our newsletter by clicking the link at the bottom of any received email.LIMITATION OF LIABILITY
You agree that except as explicitly set forth herein, we shall not be liable for damages related to products sold or the operation, content or use of our Site. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages, damages for loss of profits, revenues, data and use, incurred by you or any third party, whether in action in contract or tort, related to our products or your access to, and use of, our Site or any hyper-linked website, even if we have been advised of, or are aware of, the possibility of such damages.INDEMNITY
By using our Site, you agree to indemnify and hold our company harmless from any loss, liability, claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of our Site, including providing a link to another site or uploading any content to our Site.PRIVACY POLICY
The European Parliament and the Council Regulation (EU) 2016/679 of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (also known as "General Data Protection Regulation") comes into effect on May 25, 2018. With regard to the above, we kindly ask you to familiarize yourself with terms and conditions regulating the processing of your personal data as well as with the new rules regarding this issue that shall regulate it as of May 25, 2018.What data are we talking about?
This pertains to the personal data that is collected when you use our online store and other features of the site, including information saved in cookie files.
Who will administer your data?
Your data will be administered by us and our trusted partners.
Why do we want to process your data?
We process your data for the purposes outlined in our policy, such as:
- to allow you to shop via our site,
- to deliver products you have ordered,
- to enable you to use our loyalty program,
- to provide you with better service security - detecting bots, scams and malpractices
- to analyse data, which in turn allows us to improve our services,
- to promote our company and our services.
In accordance with the law we can hand over your data to entities that have been commissioned by us to process it, for instance, marketing agencies and our subcontractors, and to entities authorized by law to obtain personal data, such as courts and law-enforcement agencies - provided they issue a demand founded on a sound legal basis.
What are your rights with regard to your data?
You have the right to access your data, to correct it, to remove it or to limit its processing.
What is the legal basis for the processing of your data? Each instance of processing of your personal data must be founded on an applicable legal basis, in compliance with the applicable law. The processing of your data for the purposes of providing services cannot be accomplished without a legal basis in the execution of service agreements (said agreements are usually in the form of "Terms and Conditions" or other similar documents featured in the services you use). The legal basis for the self-promotion of the site is the so-called "legitimate interest of the data administrator".
ABOUT COOKIES
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enable the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. We also use cookies to help us gather data about site traffic and site interaction so that we can offer better site experiences and tools in the future. If you want to choose to have your computer warn you each time a cookie is being sent, you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly.What are cookies? Cookies are small text files that are stored on your PC, phone or other web-enabled device when you visit a website. They are not harmful and do not contain any confidential information, such as your home address or card payment details. Cookies are an essential part of how our website works. Some of these cookies are required by our site to enable you to make a secure purchase whilst other cookies enable us to give you an enhanced or personalised web service. By using our site, you consent to the use of these cookies. Cookies are used on our site for the following reasons: To allow you to securely sign in to your customer account and use "My Account" features such as order information and confirmation. To remember the content of your online cart whilst you browse the site and complete an order. To record the areas of the website that you have visited, items you have viewed and time spent browsing, as well as the products you purchased. We use this information to help make our website more user-friendly and improve the experience you have when you visit us online. We also offer you the facility to share your experience on our site through social sites such as Facebook and Twitter. By using these features, you are also consenting to allow cookies from these providers. More information about how these providers use cookies can be found on their websites.
Are cookies safe? Yes. The information stored in cookies is safe and anonymous. They do not contain any information which could personally identify you and your account security is never compromised. More information about cookies is available at www.allaboutcookies.org and www.youronlinechoices.eu.
HEALTH DISCLAIMER
All products presented on this website are food or dietary supplements. The content on this website is only intended to inform about the nutritional and physiological processes of the food supplements. The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional. A food supplement is a product that is intended to supplement the normal diet with nutrients or other vital substances which have a nutritional or physiological effect. Food supplements are intended for ingestion in pill, capsule, tablet, powder, liquid or similar forms in a certain dosage. You should not use the information on this site for diagnosis or treatment of any health problem or as a substitute for medication or other treatment prescribed by your physician or health care provider. You should consult with a physician or healthcare professional before starting any diet, exercise, or supplementation program, before taking any medication or food supplement, or if you suspect you might have a health problem. We are not responsible for any statements, claims or directions of use that various manufacturers make about their products. We cannot be held responsible for side effects or health damages which may occur from the use of products offered on this website. Food supplements are not a replacement for a varied and balanced food intake and a healthy lifestyle. The recommended daily dose of a food supplement does not have any side effects in healthy adults. If you suffer from an illness you should discuss the use of a food supplement with a doctor. Food supplements should always be stored out of reach of small children.In some jurisdictions, some of these substances may be considered prescription drugs, controlled or contraband substances. Since the information published on this website is accessible to anyone throughout the world, VitaminExpress does not give legal advice that may apply to any particular consumer. Consumers are cautioned to check with local, regionalized legal counsel and/or healthcare professionals before making any purchases on the VitaminExpress site. Also, the consumer is responsible for additional taxes or duties that may occur when importing and receiving products in his country. Images are for Illustration Only. The product is sold by weight. The nutrition facts are based on one particular flavour and were current and accurate to the best of our knowledge at the time they were entered. Some flavours may be different in terms of nutritional information, servings per container, and weight. Please note that manufacturers often change formulas or ingredients without notifying us. Please always read the labels, warnings, and directions to ensure they meet your requirements prior to opening or unsealing, using, or consuming a product.All products sold on this site are not guaranteed effective by the owners of this site. Product descriptions are a copy of information found on the manufacturer's website.